摘要：功能区别AgentAgency直接与客户互动提供系统化服务个人名义签约以公司名义运营房产领域❌"I signed a contract with the real estate agency."✅"The real estate agency assigne

2. 功能区别

房产领域
❌ "I signed a contract with the real estate agency."
✅ "The real estate agency assigned me an agent."

政府机关
❌ "A customs agent seized the goods."（若指整个海关，用 agency）
✅ "Customs and Border Protection Agency took action."

"Agent是人跑腿，Agency是单位！"

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来源：开口说英语