摘要：In this issue, the editor will introduce the research objects and keyword definitions of the journal article “When Triple-A Supply

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“Hui Xue (56): Intensive reading of the journal article ‘When Triple-A Supply Chains Meet Digitalization: The Case of JD.com’s C2M Model’ research objects and keyword definitions”.

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本期推文小编将从思维导图、精读内容、知识补充三个方面为大家介绍期刊论文《When Triple-A Supply Chains Meet Digitalization: The Case of JD.com’s C2M Model》的研究对象和关键词定义。

In this issue, the editor will introduce the research objects and keyword definitions of the journal article “When Triple-A Supply Chains Meet Digitalization: The Case of JD.com’s C2M Model” from three aspects: mind mapping, intensive reading content, and knowledge supplement.

一、思维导图（Mind mapping）

二、精读内容（Intensive reading content）

1、研究对象（Research subjects）

本研究以京东（JD.com）的C2M模式为典型案例，探讨在数字化转型背景下Triple-A供应链（敏捷性、适应性与协同性）的形成机制与实现路径。研究聚焦于数字技术如何通过连接消费者与制造商、优化信息流与价值流，推动供应链从传统线性结构向数据驱动、协同共享的智能体系演进。通过对京东C2M供应链的实践分析，研究旨在揭示数字化如何赋能供应链在敏捷响应、结构适应与利益协同三个维度实现系统性提升，从而构建具有持续竞争优势的“数字Triple-A供应链”。

This study, using JD.com's C2M model as a case study, explores the formation mechanisms and implementation paths of a Triple-A supply chain (Agility, adaptability, and collaboration) in the context of digital transformation. The study focuses on how digital technologies, by connecting consumers and manufacturers and optimizing information and value flows, can drive the evolution of supply chains from traditional linear structures to data-driven, collaborative, and intelligent systems. Through a practical analysis of JD.com's C2M supply chain, the study aims to reveal how digitalization can enable systematic improvements in supply chain agility, structural adaptability, and collaborative benefits, thereby building a "digital Triple-A supply chain" with sustainable competitive advantage.

2、关键词定义（Keyword definition）

敏捷性是指供应链在面对市场需求变化或供应波动时，能够迅速响应并灵活调整运营策略的能力。具有高敏捷性的供应链可以在短时间内应对突发事件、供需不平衡或外部环境变化，从而降低风险、减少库存积压，并更好地满足消费者的即时需求。敏捷性体现了供应链对不确定性的快速反应和调整能力，是提升供应链韧性与竞争力的重要基础。

Agility refers to a supply chain's ability to quickly respond and flexibly adjust operational strategies in the face of shifts in market demand or supply fluctuations. A highly agile supply chain can quickly respond to emergencies, supply-demand imbalances, or changes in the external environment, thereby mitigating risk, reducing inventory overhangs, and better meeting consumers' immediate needs. Agility reflects a supply chain's ability to quickly respond to and adjust to uncertainty and is a crucial foundation for enhancing supply chain resilience and competitiveness.

（2）适应性（Adaptability）

适应性强调供应链在长期或结构性变化下的动态调整能力。它关注企业如何根据市场结构、技术进步以及消费者偏好的长期演化，主动重构供应链网络与运营策略。具备高适应性的供应链能够在不同环境中灵活地配置资源与伙伴关系，及时更新供应模式，以维持长期竞争优势。这一特征使供应链在全球化与数字化的复杂环境中保持持续的成长与稳定性。

Adaptability emphasizes the supply chain's ability to dynamically adjust to long-term or structural changes. It focuses on how companies proactively restructure their supply chain networks and operational strategies based on the long-term evolution of market structure, technological advances, and consumer preferences. Highly adaptable supply chains can flexibly allocate resources and partnerships in diverse environments and promptly update supply models to maintain long-term competitive advantage. This characteristic enables supply chains to maintain sustained growth and stability in the complex environment of globalization and digitalization.

协同性（或一致性）指供应链内部各参与主体在目标、利益和激励机制上的协调统一。它要求企业之间建立共同的价值导向与透明的信息共享机制，以实现资源互补和整体绩效的最优化。高水平的协同性能够减少内部摩擦与冲突，促进跨企业的协作与价值共创，从而实现供应链整体的高效运作。协同性是连接供应链成员关系与整体效益的重要纽带。

Synergy (or alignment) refers to the coordination and alignment of goals, interests, and incentives among all stakeholders within a supply chain. It requires companies to establish a shared value orientation and transparent information-sharing mechanisms to achieve resource complementarity and optimize overall performance. High levels of synergy can reduce internal friction and conflict, promote cross-enterprise collaboration and value co-creation, and ultimately achieve efficient overall supply chain operations. Synergy is the key link between supply chain member relationships and overall profitability.

（4）数字化（Digitalization）

数字化是指通过信息技术的应用（包括大数据、云计算、人工智能和物联网等）对供应链流程进行全面改造与优化的过程。数字化供应链能够实现信息流、物流和资金流的实时监测与智能分析，从而提高决策效率与响应速度。数字化不仅是一种技术革新，更是一种战略转型，它使供应链在敏捷性、适应性与协同性三个维度上实现同步提升，推动企业迈向高效、智能、可持续的运营模式。

Digitalization refers to the comprehensive transformation and optimization of supply chain processes through the application of information technology (including big data, cloud computing, artificial intelligence, and the Internet of Things). A digital supply chain enables real-time monitoring and intelligent analysis of information, material, and capital flows, thereby improving decision-making efficiency and responsiveness. Digitalization is not only a technological innovation but also a strategic transformation. It enables simultaneous improvements in supply chain agility, adaptability, and collaboration, driving enterprises towards efficient, intelligent, and sustainable operations.

（5）C2M模式（C2M model）

C2M模式是一种基于数字平台的供应链创新模式，其核心在于通过消费者数据直接连接制造商，实现“以需定产”的柔性制造与精准供给。该模式打破了传统“生产—销售—消费”的单向链条，使消费者需求能够即时传递至上游生产端，从而缩短信息传递路径、减少库存压力并提升产品定制化水平。C2M通过数字化反馈机制优化信息流与价值流，是实现Triple-A供应链目标的重要实践路径。

The C2M (Consumer-to-Manufacturer) model is a supply chain innovation model based on a digital platform. Its core lies in directly connecting manufacturers with consumer data to achieve flexible manufacturing and precise supply based on demand. This model breaks the traditional unidirectional chain of "production-sales-consumption," enabling consumer demand to be transmitted to the upstream production end in real time, thereby shortening the information transmission path, reducing inventory pressure, and improving product customization. C2M optimizes information and value flows through digital feedback mechanisms and is an important practical path to achieving the Triple-A supply chain goals.

（6）Triple-A供应链（Triple-A supply chain）

Triple-A供应链是由敏捷性、适应性与协同性三大核心能力构成的综合性框架，旨在指导企业在复杂多变的环境中构建高效、可持续的供应链系统。该框架突破了以成本与效率为导向的传统供应链管理逻辑，强调企业应在快速响应、灵活调整与协同合作三个方面形成动态平衡。Triple-A供应链理念体现了现代供应链从被动应对向主动进化的转变，为数字化时代的供应链创新提供了理论支撑。

The Triple-A supply chain is a comprehensive framework comprised of three core capabilities: agility, adaptability, and collaboration. It aims to guide companies in building efficient and sustainable supply chain systems in complex and volatile environments. This framework breaks away from the traditional cost- and efficiency-focused logic of supply chain management, emphasizing the need for companies to achieve a dynamic balance between rapid response, flexible adjustment, and collaborative collaboration. The Triple-A supply chain concept embodies the shift in modern supply chains from reactive response to proactive evolution, providing theoretical support for supply chain innovation in the digital age.

三、知识补充（Knowledge supplementation）

1、平台型供应链（Platform-based supply chain）

平台型供应链是指以数字化平台为核心，整合供应链上下游资源，通过数据共享、算法协调和规则机制来实现协同运作的一种供应链组织模式。与传统线性供应链不同，平台型供应链具备网络化、多主体参与和高灵活度的特征。平台企业通过技术基础设施（如大数据、云计算、AI等）实现信息流、物流与资金流的实时交互，从而提高供应链的响应速度与资源配置效率。这种模式不仅降低了交易成本，也使供应链具备更强的自适应与创新能力，成为数字经济时代的重要发展方向。

A platform-based supply chain is a supply chain organizational model that integrates upstream and downstream resources with a digital platform at its core, achieving collaborative operations through data sharing, algorithmic coordination, and rule-based mechanisms. Unlike traditional linear supply chains, platform-based supply chains are characterized by networking, multi-party participation, and high flexibility. Platform companies leverage technological infrastructure (such as big data, cloud computing, and AI) to enable real-time interaction among information, logistics, and capital flows, thereby improving supply chain responsiveness and resource allocation efficiency. This model not only reduces transaction costs but also empowers supply chains with greater adaptability and innovation, becoming a key development direction in the digital economy era.

2、消费者参与（Consumer participation）

消费者参与是指消费者在产品或服务的设计、生产、营销及改进等环节中主动投入资源、表达偏好或提供反馈的行为过程。它反映了消费者从“被动接受者”转变为“价值共创者”的趋势。通过参与，消费者可以帮助企业更精准地识别需求、优化产品功能、提升体验价值；而企业则通过收集和分析这些参与数据，实现以消费者为中心的创新与决策。消费者参与是实现个性化定制、品牌忠诚度提升及市场快速响应的重要机制。

Consumer engagement refers to the process by which consumers actively invest resources, express preferences, or provide feedback in the design, production, marketing, and improvement of products or services. It reflects the shift in consumers from passive recipients to value co-creators. Through engagement, consumers can help companies more accurately identify needs, optimize product features, and enhance the value of the experience. Companies, in turn, collect and analyze this engagement data to achieve consumer-centric innovation and decision-making. Consumer engagement is a key mechanism for achieving personalized customization, enhancing brand loyalty, and rapidly responding to market demands.

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翻译：Google翻译

参考资料：百度、Chatgpt

参考文献： Ho Yinmak, Zuo Junmaxshen. When triple‐A supply chains meet digitalization: The case of JD. com's C2M model [J]. Production and Operations Management, 2021, 30(3): 656-665.

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